Our Faq
NTS Printing is a one-stop center that provides all products tailored to your needs. We offer a wide range of printing services, including Inkjet & Display Printing, Digital & Offset Printing,
Fabric & Apparel Printing, Premium Gift Printing, and specialty printing for items like banners, brochures,
business cards, flyers, posters, PVC ID cards, stickers, and more.
Yes, we have an in-house design team that can assist with creating or refining your design.
Whether you need a simple layout or a fully customized design, we can help bring your vision to life.
We accept a variety of file formats, including PDF, JPEG, PNG, AI, and EPS. For the best results,
we recommend submitting high-resolution files in PDF format with all fonts and images embedded.
Yes, we offer sample prints for most products so you can check the quality and accuracy before
proceeding with a full order. This is especially useful for large or complex projects.
Customer satisfaction is our top priority. If you’re not happy with the print quality, please contact us immediately.
We’ll work with you to resolve any issues, including reprinting the order if necessary.
If your order has not yet entered production, you can make changes. However, once printing has started,
changes may not be possible or may incur additional costs. Please contact us as soon as possible if you need to make adjustments.
We strive to ensure every order meets your expectations. However, if there is an issue with your order,
you may be eligible for a refund. Refunds are typically considered for orders that have significant defects,
printing errors, or quality issues that differ from the approved proof or order specifications.
Refunds may be granted if:
- The final product contains printing errors not present in the approved proof.
- The product is significantly different from the order specifications.
- There are defects in the materials or workmanship that affect the usability of the product.
If your order is significantly delayed due to an issue on our end,
we may offer a partial refund or credit towards a future order.
Please note that delays caused by circumstances beyond our control
(such as shipping delays) are not eligible for refunds.
Our standard turnaround time varies depending on the project’s complexity and quantity.
For most standard printing jobs, we typically require 5-7 business days. However, we
also offer expedited services for urgent orders.
Yes, we offer discounts for bulk orders. The discount amount depends on the quantity and type of product.
Please contact us for a customized quote.
Yes, we provide delivery services for all our products. We can arrange local delivery or shipping to your desired location.
Delivery charges may apply based on the destination.